We have created our most common questions below, if you cannot find the answers you are after we have a contact form or whatsapp number at the bottom of the page.
A member of the salon will be sure to help
Tomorrow if you need nails in a hurry. We recently moved to a bigger salon and now all our nails are in stock ready to post today. We are UK based and offer NEXT DAY DELIVERY on orders placed before 5pm
Of course ! Simply pop your nails back in the envelope they came in and in a post box and allow us 48 hours we will process your refund for you. Just be sure to include your name & order number. Please note we cannot refund used / worn nails. Nails can be posted as a large letter at the cost of £1.28
please note we cannot refund Postage for the original order
As items are hand made we hold limited stock some sets will not be restocked until next year as our team can only paint so many sets a day. We have had many customers already email to ask when we will restock.
TO APPLY Preparation (how long your nails last is all down to how well you prep)
From your Doobys Box choose the nails that fit your fingers best. (10 sizes to choose from our nails are great for larger and smaller hands)
Remove any leftover polish from your nails.
If you feel you have slightly oily nails you can use rubbing alcohol (or a kind nail polish remover) to gently remove any excess oil. This will ensure a stronger hold.
Cut the tip of the glue bottle and apply a small blob to the back of the nail and your own nail (more glue will ensure a stronger hold)
If using gel tabs, remove from the sheet and apply a tab smaller than your nails. We advise a smaller tab than your actual nail this will remove any gaps round the edge and give the nails the strongest hold.
TOP TIP! We advise to not get your hands wet for the first hour of glue / tabs setting. We understand this is difficult but as you would after a trip to the salon we advise to give the glue / tabs an hour to set.
Soak your nails in warm soapy water for around 5-10 minutes. We advise to not soak your nails in acetone if you wish to wear them again as this will damage the gel on the nails.
If the nails will not budge you can use another nail to gently prize the nail round the edges.
If you have applied gel tabs these can be peeled from the back of the nail. If you have used glue this can be gently removed once the nails are soaked as the glue will be soft.
Store your nails back in the DOOBYS NAILS box ready to apply next time
TOP TIP! If you are wanting to wear the nails for a day event ie wedding or a night out we advise the gel tabs. These will give a strong hold and after 10 minutes soaking can be removed at the end of the evening. Glue will be harder to remove after a day event.