HOW CAN WE HELP
Our current most asked questions
Delivery?
All our sets are in stock.
- FREE UK Next Day delivery (orders before 5pm)
- International 5-10 days - FREE orders $120+
How long do they last?
2 weeks with glue or 1-2 days with gel tabs (both FREE with each set)
How do I apply & Remove?
On our product pages it will give a detailed description how to apply and remove, we also sent a leaflet with each set on how to apply, remove & reuse
If a set is sold out will you restock?
As items are hand made we hold limited stock some sets will not be restocked until next year as our team can only paint so many sets a day. We have had many customers already email to ask when we will restock.
How long do they take to apply?
It requires minimal prep and takes only 30 seconds to apply each nail - so you can be ready to take on your day in no time.
How do I know they will fit?
Each set comes with 10 different sizes for each hand. Ideal for larger to smaller hands, each set featuring 10 sizes to suit all hand shapes.
Can I reuse your nails?
Of course! all sets are sent in a luxury Doobys gift box so once you have worn simply store in your gift box. Can be reused up to 7 times
Can I return?
Of course ! Simply pop your nails back in teh envelope they came in and in a post box and allow us 48 hours we will process your refund for you. Just be sure to include your name & order number. Please note we cannot refund used / worn nails. Nails can be posted as a large letter at the cost of £1.28
Tomorrow if you need nails in a hurry. We recently moved to a bigger salon and now all our nails are in stock ready to post today. We are UK based and offer NEXT DAY DELIVERY on orders placed before 5pm
Total Reading time – 2 minutes
TO APPLY
Preparation (how long your nails last is all down to how well you prep)
- From your Doobys Box choose the nails that fit your fingers best. (10 sizes to choose from our nails are great for larger and smaller hands)
- Remove any leftover polish from your nails.
- If you feel you have slightly oily nails you can use rubbing alcohol (or a kind nail polish remover) to gently remove any excess oil. This will ensure a stronger hold.
Application
- Cut the tip of the glue bottle and apply a small blob to the back of the nail and your own nail (more glue will ensure a stronger hold)
- If using gel tabs, remove from the sheet and apply a tab smaller than your nails. We advise a smaller tab than your actual nail this will remove any gaps round the edge and give the nails the strongest hold.
TO REMOVE
- Soak your nails in warm soapy water for around 5-10 minutes. We advise to not soak your nails in acetone if you wish to wear them again as this will damage the gel on the nails.
- If the nails will not budge you can use another nail to gently prize the nail round the edges.
- If you have applied gel tabs these can be peeled from the back of the nail. If you have used glue this can be gently removed once the nails are soaked as the glue will be soft.
- Store your nails back in the DOOBYS NAILS box ready to apply next time
In 2021 we had a return rate of 0.1% so we are happy to accept returns for any nails. Simply pop them in a post box. All we ask is that the nails are not worn and back in the box we sent them in. Please allow us 48 hours to process a refund
Our gel tabs are designed for a day / evening event ie a wedding or night out as they give a fantastic hold and can be removed at the end of the day.
For a 7- 1o day wear we advise our nail glue
Yes. We supply many shops, spa’s salons and boutiques across the world and have now reopened our wholesale. Click here to stock our products in your store
